Submitted by Kevin G. Long on 07/25/2024
I am a highly demanding condo owner with a need for prompt and specific feedback and results. I get that from this management company. They are personable and comprehensive when responding.
I cannot say enough how thrilled myself and my family have been with the services of Koloa Kai. Linda walked us through the onboarding so we knew what to expect. Through detailed market analysis presentations and a great owner portal website detailing bookings, expected income, and expenses, the financial aspect is transparent. Any issue with our property is promptly addressed. All staff are very personal and communication is great with Koloa Kai clearly doing their best to ensure our property succeeds. Koloa Kai is all that I imagined a great management company would be, and we are thrilled we found them!
Submitted by Steven Robinson on 09/18/2024
Koloa Kai did an outstanding job managing our vacation rental. They kept the guests happy and responded quickly to any service requests. Our property was well maintained, and revenue was consistent. We could not have asked for more.
Submitted by Carmen Ng on 09/17/2024
From the moment I rented with Koloa Kai I knew that I had chosen wisely! They were easy to reach, listened to what I wanted, and were there with each step of my rental experience.
Submitted by Mia Breen on 07/24/2024
The team at Koloa Kai truly takes care of everything with a can-do attitude and timeliness. The connection with their team is always personal and thorough!
Submitted by Nicole L on 07/23/2024
it s been so easy to work with this local company. Such a great attitude and such readiness to help@@ I have been so very grateful for everything they do for us and for our guests!!!
Submitted by Debra Silverman on 07/23/2024
We are delighted with the first class service that Koloa Kai provides. Our unit routinely receives 5-star reviews from our guests, which wouldn't be possible without a top notch management company. We also appreciate the ongoing rental fee analysis to maximize the value of the unit for us, as well as for our guests.
Submitted by Frank Kuntz on 07/22/2024
They offer great properties in premier locations in Poipu. We stayed at Nihi Kai. Customer service goes above and beyond-- before, during, and after the trip. Condo was spacious, clean, well stocked, and gorgeous. Best vacation in an ocean paradise!
Submitted by Barbara on 07/22/2024
We are very happy with Koloa Kai and their entire staff with their support of our vacation rental condo. Overall, almost every aspect with managing the unit is taken care of requiring very minimal involvement from us. They are friendly and quick to positively resolve any owner-related issues. They are clearly very knowledgeable, engaged, thoughtful, and transparent on market, pricing, and occupancy strategies. Their strong customer support of visitors is clear from the positive comments in our reviews. Finally, they are active and generous with their support of local community activities.
Submitted by Matt Kaufmann on 07/20/2024
Very easy to work with as an owner and my guests have commented the same. They are responsive to owner and guest needs and keep our condo clean and well-maintained. Their reporting is excellent and they keep on top of market trends and data. All staff are kind and knowledgeable with minimal turnover. Very well-run organization!
Submitted by Holly Hernandez on 07/11/2024
Submitted by Laurel Suarez on 08/14/2022
Submitted by Tim Cowell on 05/05/2022
Submitted by Melinda & Clyde Kelley on 05/04/2022
Submitted by Wendy Frame on 04/04/2022
Submitted by Dr. Michelle Darichuk And Timothy Cuthbert on 04/02/2022
Submitted by Jason Goodrick on 03/03/2022
