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Terms of Use

Terms of Service

LAST REVISED ON: OCTOBER 30, 2023

The website located at www.comparent.com (the “Website”) is a copyrighted work belonging to Comparent, LLC (“Company”, “us”, “our”, and “we”). Certain features of the Website maybe subject to additional guidelines, terms, or rules, which will be posted on the Website in connection with such features. All such additional terms, guidelines, and rules are incorporated by reference into these Terms.

THESE TERMS OF SERVICE (THESE “TERMS”) SET FORTH THE LEGALLY BINDING TERMS AND CONDITIONS THAT GOVERN YOUR USE OF THE WEBSITE. BY ACCESSING OR USING THE WEBSITE, YOU ARE ACCEPTING THESE TERMS (ON BEHALF OF YOURSELF OR THE ENTITY THAT YOU REPRESENT), AND YOU REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT, AUTHORITY, AND CAPACITY TO ENTER INTO THESE TERMS (ON BEHALF OF YOURSELF OR THE ENTITY THAT YOU REPRESENT). YOU MAY NOT ACCESS OR USE THE WEBSITE OR ACCEPT THE TERMS IF YOU ARE NOT AT LEAST 18 YEARS OLD. IF YOU DO NOT AGREE WITH ALL OF THE PROVISIONS OF THESE TERMS, DO NOT ACCESS AND/OR USE THE WEBSITE.

THESE TERMS REQUIRE THE USE OF ARBITRATION (SECTION 9.2) ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, AND ALSO LIMIT THE
REMEDIES AVAILABLE TO YOU IN THE EVENT OF A DISPUTE.

  1. ACCOUNTS AND PAYMENTS

    • 1.1      Account Creation. Account Creation.  In order to use certain features of the Website, you must register for an account (“Account”) and provide certain information about yourself as prompted by the account registration form. You represent and warrant that: (a) all required registration information you submit is truthful and accurate and (b)
      you will maintain the accuracy of such information. You may delete your Account at any time, for any reason, by following the instructions on the Website. Comparent may suspend or terminate your Account in accordance with Section 8.
    • 1.2     Account Responsibilities. You are responsible for maintaining the confidentiality of your Account login information and are fully responsible for all activities that occur under your Account. You agree to immediately notify Comparent of any unauthorized use, or suspected unauthorized use of your Account or any other breach of security. Comparent cannot and will not be liable for any loss or damage arising from your failure to
      comply with the above requirements.
    • 1.3     Payments. Use of certain aspects of the Website or services may require payment. You agree to pay us any and all then-current fees applicable to your use of the Website or services. The terms, policies and fees that are disclosed to you when you use a feature of our services for which we charge a fee are a part of these Terms. All fees shall be paid in US Dollars. Further, you authorize us to charge your chosen payment method (credit card,debit card, et cetera) in connection with all fees incurred by you in the services, as determined by us. In connection with any fees paid by you, you agree: (a) to only provide valid and current payment information; (b) that we may se the tools, software or services of our payment processor to process fees and transactions on our behalf; (c) to promptly pay all fees and amounts assessed by us upon demand; and (d) to abide by the terms and policies of our payment processor. We are not responsible or liable for any activities or conduct of our payment processor, and you agree to hold us harmless and expressly release us, from any and all liability relating to the conduct of our payment processor.

  2. ACESS TO THE WEBSITE 
    • 2.1 License. Subject to these Terms, Comparent grants you a non-transferable, non-exclusive, revocable, limited license to use and access the Website.
    • 2.2 Certain Restrictions. The rights granted to you in these Terms are subject to the following restrictions: (a) you shall not license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Website, whether in whole or in part, or any content displayed on the Website; (b) you shall not modify, make derivative works of, disassemble, reverse compile or reverse engineer any part of the Website; (c) you shall not access the Website in order to build a similar or competitive website, product, or service; (d) you shall not scrape, download, copy, or otherwise extract any data, through manual, automated, or any other means, from the Website; and (e) except as expressly stated herein, no part of the Website may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means. Unless otherwise indicated, any future release, update, or other addition to functionality of the Website shall be subject to these Terms. All copyright and other proprietary notices on the Website (or on any content displayed on the Website) must be retained on all copies thereof.
    • 2.3 Modification.Comparent reserves the right, at any time, to modify, suspend, or discontinue the Website (in whole or in part) with or without notice to you. You agree that Comparent will not be liable to you or to any third party for any modification, suspension, or discontinuation of the Website or any part thereof.
    • 2.4 No Support or Maintenance.  You acknowledge and agree that Comparent will have no obligation to provide you with any support or maintenance in connection with the Website.
    • 2.5 Ownership. You acknowledge that all the intellectual property rights, including copyrights, patents, trademarks, and trade secrets, in and on the Website and its content are owned by Comparent or Comparent’s suppliers.  Neither these Terms (nor your access to the Website) transfers to you or any third party any right, title, or interest in or to such intellectual property rights, except for the limited access rights expressly set forth in Section 2.1. Comparent and its suppliers reserve all rights not granted in these Terms. There are no implied licenses granted under these Terms.
  3. CONTENT PROVIDED BY USERS.   

              3.1 Shared User Content.

  • (a)   You agree that you are solely responsible for and retain all rights in the non-confidential content that you post to areas of our Website or any part of our services that are accessible by other users in the ordinary course of usage of the Website or our services (“Shared User Content”). You agree that you will not post Shared User Content that infringes on the intellectual property rights of others or post any objectionable Shared User Content. The determination of whether Shared User Content is objectionable is determined by us in our sole discretion. You agree that you will not post any contact information in your listing on our Website, including without limitation your email address, phone number, or mailing address. You agree and understand that we are not responsible for another user’s or any third party’s misuse or misappropriation of any content or information you post to our Website or our services.
  •   (b)  You agree that any Shared User Content posted to the website or services or shared with another user by you is provided on a non-proprietary and non-confidential basis. Subject to our compliance with our privacy policy, you agree that we shall be free to use or disseminate Shared User Content posted by you on an unrestricted basis for any purpose. If you provide or post Shared User Content to us or another user in connection with the services, you grant us an irrevocable, nonexclusive, worldwide, royalty-free license to (in any media now known or not currently known or invented) link to, utilize, use, copy, exploit, and prepare derivative works of such Shared User Content. You further agree that we have the right to promote any Shared User Content through any social media profiles, including but not limited to on facebook.com, instagram.com, or twitter.com (collectively, “social media accounts”), as determined by us in our sole discretion. No Shared User Content you post to the shared or common areas of the website or our services shall be deemed confidential. You retain ownership of any copyrights or other intellectual property rights applicable to any content you submit to our services. Notwithstanding the foregoing, you hereby assign to us all right, title and interest in and to any new feature that you may suggest or submit to us and you acknowledge and agree that we may use such suggestion or submission in any manner, including, without limitation, to develop features for the services.
  • c) You represent and warrant that you own or otherwise possess all necessary rights with respect to Shared User Content posted by you, and that such Shared User Content does not and will not infringe, misappropriate, use or disclose without authorization or otherwise violate any law, regulation, copyright, trade secret right or other intellectual property or other property right of any third-party, and that Shared User Content posted by you is not unlawful, fraudulent, threatening, abusive, libelous, defamatory, obscene or otherwise objectionable, as determined by us.
  • (d)    Reviews. The Website contains reviews that were submitted directly to Comparent and reviews Comparent collected from other sources (e.g., Airbnb™, VRBO™). Comparent does not verify reviews for accuracy and some reviews may be incorrect or misleading. If you or your company is the subject of a review, Comparent may offer you an opportunity to respond to the review. If you submit a review (or a response to a review, as applicable) to Comparent, you represent and warrant that: (a) your review (or response) is a true and accurate representation of all of the relevant facts contained in your review (or response); (b) your review (or response) does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the review (or response) not misleading; (c) your review was not provided in exchange for anything of value (e.g., a discount,
    refund, reciprocal review, or promise not to take negative action against the reviewee); (d) you are not an employee, independent contractor, consultant, advisor, officer, director, manager, owner, partner, stockholder, member, equity interest holder, investor, lender, or otherwise affiliated with the subject of your review, or any competitor of the
    subject of your review, and are not related to anyone that fits the description of any of the foregoing. Reviews submitted to Comparent must not contain any discriminatory, offensive, defamatory, abusive, or threatening language. To report a review for violating the terms of this Section 3, contact us at [email protected]. If a review violates these terms, we may remove the review and any associated ratings in our sole discretion. Depending on the nature of the violation, we may also restrict, suspend, or terminate the reviewer’s (or respondent’s) access to the Website.
  • 3.3 Copyright Infringement Claims. We respect the intellectual property of others and ask that ourusers do the same. In connection with the services, we have adopted and implemented a policy respecting intellectual property that provides for the removal of any infringing or unauthorized materials and for the termination of a user’s ability to use our services, in appropriate circumstances, if we determine that a user is infringing on the intellectual property rights of others. If you believe that a User is, through the use of the Services, unlawfully infringing by submitting or posting unauthorized content, and wish to have the allegedly infringing or unauthorized material removed please provide the following information in the form of a written notification (pursuant to 17 U.S.C. § 512) to our designated copyright agent (“Designated Agent”): your physical or electronic
    signature; identification of the works or rights that you claim to have been infringed; identification of the content on the Website or services that you claim is infringing that you are requesting us to remove; sufficient information to permit us to locate such content; your address, telephone number, and e-mail address; a statement that you have a good faith belief that use of the objectionable content is not authorized by the copyright or other rights owner, its agent, or the law; and a statement that the information in the notification is accurate, and under penalty of perjury, that you are either the owner of the copyright or other right that has allegedly been infringed or violated or that you are authorized to act on behalf of the copyright or other rights owner. Note that, pursuant to 17 U.S.C. § 512, any misrepresentation of material fact in a written notification automatically subjects the complaining party to liability for any damages, costs and attorney’s fees incurred by us in connection with the written notification and allegation of copyright infringement
  • Our DMCA Designated Agent is:
  • David Ludwig
  • DMCA Agent
  • Dunlap, Bennett & Ludwig, PLLC 
  • 211 Church Street, SELeesburg, VA 20175
  • 1-844-777-7319 (Phone)
  • 1-703-777-3656 (Fax) 
  • [email protected]
  •  4. INDEMNIFICATION. . You agree to indemnify and hold Comparent (and its officers, employees, and agents) harmless, including costs and attorneys’ fees, from any claim or demand made by any third party due to or arising out of (a) your use of the Website, (b) your violation of these Terms or (c) your violation of applicable laws or regulations. Comparent reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims. You agree not to settle any matter without the prior written consent of Comparent. Comparent will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.
  • 5.Third-Party Links & Ads; Other Users
  •             5.1 Third-Party Links & Ads. he Website may contain links to third-party websites and services, and/or display advertisements for third parties (collectively, “Third-Party Links & Ads”). Such Third-Party Links & Ads are not under the control of Comparent, and Comparent is not responsible for any Third-Party Links & Ads. Comparent provides access to these Third-Party Links & Ads only as a convenience to you, and does not review, approve, monitor, endorse, warrant, or make any representations with respect to Third-Party Links & Ads. You use all Third-Party Links & Ads at your own risk and should apply a suitable level of caution and discretion in doing so. When you click on any of the Third-Party Links & Ads, the applicable third party’s terms and policies apply, including the third party’s privacy and data gathering practices. You should make whatever investigation you feel necessary or appropriate before proceeding with any transaction in connection with such Third-Party Links & Ads.
  •            5.2 Other Users. Your interactions with other Website users are solely between you and such users. You agree that Comparent will not be responsible for any loss or damage incurred as the result of any such interactions.  If there is a dispute between you and any Website user, we are under no obligation to become involved.
  •            5.3 Release. You hereby release and forever discharge Comparent (and our officers, employees, agents, successors, and assigns) from, and hereby waive and relinquish, each and every past, present and future dispute, claim, controversy, demand, right, obligation, liability, action and cause of action of every kind and nature (including personal injuries, death, and property damage), that has arisen or arises directly or indirectly out of, or that relates directly or indirectly to, the Website (including any interactions with, or act or omission of, other Website users or any Third-Party Links & Ads). IF YOU ARE A CALIFORNIA RESIDENT, YOU HEREBY WAIVE CALIFORNIA CIVIL CODE SECTION 1542 IN CONNECTION WITH THE FOREGOING, WHICH STATES: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR.”
  • 6. DISCLAIMERSTHE WEBSITE IS PROVIDED ON AN “AS-IS” AND “AS AVAILABLE” BASIS, AND COMPARENT (AND OUR AFFILIATES, SUPPLIERS, AND VENDORS) EXPRESSLY DISCLAIM ANY AND ALL   WARRANTIES   AND   CONDITIONS   OF   ANY   KIND,   WHETHER   EXPRESS,   IMPLIED,   OR STATUTORY, INCLUDING ALL WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, OR NON-INFRINGEMENT. WE (AND OUR AFFILIATES, SUPPLIERS, AND VENDORS) MAKE NO WARRANTY THAT THE WEBSITE WILL MEET YOUR REQUIREMENTS, WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS, OR WILL BE ACCURATE, RELIABLE, FREE OF VIRUSES OR OTHER HARMFUL CODE, COMPLETE, LEGAL, OR SAFE. IF APPLICABLE LAW REQUIRES ANY WARRANTIES WITH RESPECT TO THE WEBSITE, ALL SUCH WARRANTIES ARE LIMITED IN DURATION TO NINETY (90) DAYS FROM THE DATE OF FIRST USE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. 
  • 7.  LIMITATION OF LIABILITYTO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL COMPARENT (OR OUR SUPPLIERS) BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFITS, LOST DATA, COSTS OF PROCUREMENT OF SUBSTITUTE PRODUCTS, OR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO THESE TERMS OR YOUR USE OF, OR INABILITY TO USE, THE WEBSITE, EVEN IF COMPARENT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ACCESS TO, AND USE OF, THE Website IS AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR DEVICE OR COMPUTER SYSTEM, OR LOSS OF DATA RESULTING THEREFROM.

    TO THE MAXIMUM EXTENT PERMITTED BY LAW, NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY DAMAGES ARISING FROM OR RELATED TO THIS AGREEMENT (FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION), WILL AT ALL TIMES BE LIMITED TO A MAXIMUM OF FIFTY US DOLLARS (U.S. $50). THE EXISTENCE OF MORE THAN ONE CLAIM WILL NOT ENLARGE THIS LIMIT.  YOU AGREE THAT OUR SUPPLIERS WILL HAVE NO LIABILITY OF ANY KIND ARISING FROM OR RELATING TO THIS AGREEMENT.

    SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.  
  1. TERM AND TERMINATIONSubject to this Section 8, these Terms will remain in full force and effect while you use the Website.  We may suspend or terminate your rights to use the Website (including your Account) at any time for any reason at our sole discretion, including for any use of the Website in violation of these Terms. Upon termination of your rights under these Terms, your Account and right to access and use the Website will terminate immediately.  Comparent will not have any liability whatsoever to you for any termination of your rights under these Terms, including for termination of your Account. Even after your rights under these Terms are terminated, the following provisions of these Terms will remain in effect: Sections 2 through 2.5 and Sections 3 through 9.
  2. GENERAL
    • 9.1 Changes. These Terms are subject to occasional revision, and if we make any substantial changes, we may notify you by sending you an e-mail to the last e-mail address you provided to us (if any), and/or by prominently posting notice of the changes on our Website. You are responsible for providing us with your most current e-mail address.  In the event that the last e-mail address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice. Any changes to these Terms will be effective upon the earlier of thirty (30) calendar days following our dispatch of an e-mail notice to you (if applicable) or thirty (30) calendar days following our posting of notice of the changes on our Website. These changes will be effective immediately for new users of our Website. Continued use of our Website following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.
    • 9.2 Dispute Resolution. PLEASE READ THIS ARBITRATION AGREEMENT CAREFULLY. IT IS PART OF YOUR CONTRACT WITH COMPARENT AND AFFECTS YOUR RIGHTS. IT CONTAINS PROCEDURES FOR MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER.
      • (a) Applicability of Arbitration Agreement. All claims and disputes (excluding claims for injunctive or other equitable relief as set forth below) in connection with these Terms that cannot be resolved informally or in small claims court shall be resolved by binding arbitration on an individual basis under the terms of this Arbitration Agreement. Unless otherwise agreed, all arbitration proceedings shall be held in English. This Arbitration Agreement applies to you and Comparent, and to any subsidiaries, affiliates, agents, employees, predecessors in interest, successors, and assigns, as well as all authorized or unauthorized users of the Website.
      • (b) Notice Requirement and Informal Dispute Resolution. Before either party may seek arbitration, the party must first send to the other party a written Notice of Dispute (“Notice”) describing the nature and basis of the claim or dispute, and the requested relief. All Notices to Comparent must be sent to 1103 Somerset Place, Lutherville, MD 21093. After the Notice is received, you and Comparent may attempt to resolve the claim or dispute informally. If you and Comparent do not resolve the claim or dispute within thirty (30) days after the Notice
        is received, either party may initiate arbitration. The amount of any settlement offer made by any party may not be disclosed to the arbitrator until after the arbitrator has determined the amount of the award, if any, to which either party is entitled.
      • (c) Arbitration Rules. Arbitration shall be initiated through the American Arbitration Association (“AAA”), an established alternative dispute resolution provider (“ADR   Provider”) that offers
        arbitration as set forth in this Section 9.2. If AAA is not available to arbitrate, the parties shall agree to select an alternative ADR Provider. The rules of the ADR Provider shall govern all aspects of the arbitration, including but not limited to the method of initiating and/or demanding arbitration, except to the extent such rules are in conflict with the Terms. If you are a consumer, the AAA Consumer Arbitration Rules will apply to the arbitration; otherwise the AAA Commercial Arbitration Rules will apply (as applicable, the “Arbitration Rules”). The Arbitration Rules governing the arbitration are available online at 
        www.adr.org or by calling the AAA at 1-800-778-7879. The arbitration shall be conducted by a single, neutral arbitrator.  Any claims or disputes where the total amount of the award sought is less than Ten Thousand U.S. Dollars (US $10,000.00) may be resolved through binding non- appearance-based arbitration, at the option of the party seeking relief. For claims or disputes where the total amount of the award sought is Ten Thousand U.S. Dollars (US $10,000.00) or more, the right to a hearing will be
        determined by the Arbitration Rules. If you are a consumer, any hearing will be held in a location within 100 miles of your residence, unless you reside outside of the United States, and unless the parties agree otherwise. For consumer’s residing outside of the U.S., the arbitrator shall give the parties reasonable notice of the date, time, and place of any oral hearings. If you are not a consumer, the arbitration shall be held in Baltimore County, Maryland. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. Each
        party shall bear its own costs (including attorney’s fees) and disbursements arising out of the arbitration and shall pay an equal share of the fees and costs of the ADR Provider
      • (d) Additional Rules for Non-Appearance Based Arbitration. If non-appearance-based arbitration is elected, the arbitration shall be conducted by telephone, online and/or based solely on written submissions; the specific manner shall be chosen by the party initiating the arbitration. The arbitration shall not involve any personal appearance by the parties or witnesses unless otherwise agreed by the parties.
      • (e) Time Limits. If you or Comparent pursue arbitration, the arbitration action must be initiated and/or demanded within the statute of limitations (i.e., the legal deadline for filing a claim) and within any deadline imposed under the Arbitration Rules for the pertinent claim.
      • (f) Authority of Arbitrator.  If arbitration is initiated, the arbitrator will decide the rights and liabilities, if any, of you and Comparent, and the dispute will not be consolidated with any other matters or joined with any other cases or parties. The arbitrator shall have the authority to grant motions dispositive of all or part of any claim. The arbitrator shall have the authority to award monetary damages, and to grant any non-monetary remedy or relief available to an individual under applicable law, the Arbitration Rules, and the Terms. The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have. The award of the arbitrator is final and binding upon you and Comparent.
      • (g) Waiver of Jury Trial. THE PARTIES HEREBY WAIVE THEIR CONSTITUTIONAL AND STATUTORY RIGHTS TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY, instead electing that all claims and disputes shall be resolved by arbitration under this Arbitration Agreement. Arbitration procedures are typically more limited, more efficient, and less costly than rules applicable in a court and are subject to very limited review by a court.  In the event any litigation should arise between you and Comparent in any state or federal court in a suit to vacate or enforce an arbitration award or otherwise, YOU AND COMPARENT WAIVE ALL RIGHTS TO A JURY TRIAL, instead electing that the dispute be resolved by a judge.
      • (h) Waiver of Class or Consolidated Actions. ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED OR LITIGATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS, AND CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR LITIGATED JOINTLY OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER.
      • (i) Confidentiality. All aspects of the arbitration proceeding, including but not limited to the award of the arbitrator and compliance therewith, shall be strictly confidential. The parties agree to maintain confidentiality unless otherwise required by law. This paragraph shall not prevent a party from submitting to a court of law any information necessary to enforce this Agreement, to enforce an arbitration award, or to seek injunctive or equitable relief.
      • (j) Severability. If any part or parts of this Arbitration Agreement are found under the law to be invalid or unenforceable by a court of competent jurisdiction, then such specific part or parts shall be of no force and effect and shall be severed and the remainder of the Agreement shall continue in full force and effect.
      • (k) Right to Waive. Any or all of the rights and limitations set forth in this Arbitration Agreement may be waived by the party against whom the claim is asserted. Such waiver shall not waive or affect any other portion of this Arbitration Agreement.
      • (l) Survival of Agreement. This Arbitration Agreement will survive the termination of your relationship with Comparent.
      • (m) Small Claims Court. Notwithstanding the foregoing, either you or Comparent may bring an individual action in small claims court.
      • (n) Emergency Equitable Relief. Notwithstanding the foregoing, either party may seek emergency equitable relief before a state or federal court in order to maintain the status quo pending arbitration. A request for interim measures shall not be deemed a waiver of any other rights or obligations under this Arbitration Agreement.
      • (o) Claims Not Subject to Arbitration. Notwithstanding the foregoing, claims of defamation, violation of the Computer Fraud and Abuse Act, and infringement or misappropriation of the other party’s patent, copyright, trademark, or trade secrets shall not be subject to this Arbitration Agreement.
      • (p) Courts. In any circumstance where the foregoing Arbitration Agreement permits the parties to litigate in court, the parties hereby agree to submit to the personal jurisdiction of the courts located within Baltimore County, Maryland, for such purpose.
    • 9.3 Export. The Website may be subject to U.S. export control laws and may be subject to export or import regulations in other countries. You agree not to export, reexport, or transfer, directly or indirectly, any U.S. technical data acquired from Comparent, or any products utilizing such data, in violation of the United States export laws or regulations.
    • 9.4 Disclosures. Comparent is located at the address in Section 9.8. If you are a California resident, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Product of the California Department of Consumer Affairs by contacting them in writing at 400 R Street, Sacramento, CA 95814, or by telephone at (800) 952-5210.
    • 9.5 Electronic Communications. The communications between you and Comparent use electronic means, whether you use the Website or send us emails, or whether Comparent posts notices on the Website or communicates with you via email. For contractual purposes, you (a) consent to receive communications from Comparent in an electronic form; and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that Comparent provides to you electronically satisfy any legal requirement that such communications would satisfy if it were in a hardcopy writing. The foregoing does not affect your non-waivable rights.
    • 9.6 Entire Terms. These Terms and the Privacy Policy constitute the entire agreement between you and us regarding the use of the Website. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. The section titles in these Terms are for convenience only and have no legal or contractual effect. The word “including” means “including without limitation”. If any provision of these Terms is, for any reason, held to be invalid or unenforceable, the other provisions of these Terms will be unimpaired, and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law. Your relationship to Comparent is that of an independent contractor, and
      neither party is an agent or partner of the other. These Terms, and your rights and obligations herein, may not be assigned, subcontracted, delegated, or otherwise transferred by you without Comparent’s prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void. Comparent may freely assign these Terms. The terms and conditions set forth in these Terms shall be binding upon assignees..
    • 9.7 Copyright/Trademark Information. Copyright © 2023 Comparent, LLC. All rights reserved. All trademarks, logos, and service marks (“Marks”) displayed on the Website are our property or the property of other third parties. You are not permitted to use these Marks without our prior written consent or the consent of such third party which may own the Marks.
    • 9.8 Contact Information:

    • Comparent, LLC
      1103 Somerset Place
      Lutherville, MD 21093
      [email protected]