Question 1

1. Commission & Costs: Please explain your commission structure and any additional costs a homeowner might incur.

Accepted Answer

Managing a vacation rental is hard work. You need to find a good housekeeper, hire a trusty handyman, do your own marketing, set up your own website, come up with pricing, manage listing services; the list goes on and on.We operate on a commission-based model, aligning our success directly with the owner's revenue.Have you ever considered hiring a property manager to do all of this for you? PMI Clearwater offers a full range of property management services. We want every guest to be 100% satisfied because we know that satisfied guests become repeat visitors.We take the hassle out of managing your Vacation rental by effectively:Coordinating BookingsResponding to InquiriesManaging Check-in and Check-outOverseeing Cleaning, Inspections, Property Maintenance, and MoreWe offer owners a complete package of services, including accounting, marketing, and the most streamlined and up-to-date technology. We work with the finest vendors to bring you the best the industry has to offer.We also offer additional and optional services based on owners needs. We will always bring a solution.

Question 2

2. Marketing: Please detail the strategies you utilize to market properties to guests.

Accepted Answer

Here at PMI Clearwater, we work daily to optimize occupancy and daily rates for every property under our management. We operate on a commission-based model, aligning our success directly with the owner's revenue.We consistently market the properties authentically, utilizing professional photography and detailed listing descriptions to meet guest expectations, ensuring a transparent experience.Our involvement in this market allows us to see the property “has and needs” that will affect guest satisfaction. To achieve the best results, we always provide suggestions and recommendations for improvements.We offer an exclusive interior design service to prepare and stage your property to be a successful vacation rental. If you’d like, we can collaborate to create the perfect vacation getaway.We use a dynamic pricing and demand analysis platform to constantly stay updated about local market trends and maintain a competitive edge.We promote listings on multiple platforms, to reach as many vacation travelers as possible. Our multi-channel strategy involves advertising on AirBNB, VRBO, Booking.com, Expedia, Google Vacation Rentals and many more. These online travel agencies are not competitors, they are channels through which we increase visibility and attract more guests.We additionally promote our properties on social media and our website, to connect with guests who prefer direct bookings. This scenario benefits both owners and guests, as it eliminates service fees charged by third-party agencies.

Question 3

3. Cleaning & Maintenance: Please outline your property management services, including but not limited to cleaning, inspections and maintenance.

Accepted Answer

We have enhanced procedures and guidance on how to clean every room in a home. These guidelines will include a learning and certification program to empower our PMI franchise community of hosts with all the necessary tools to standardize and effectively execute the PMI Purify cleaning standard.The PMI Purify Enhanced Cleaning Protocol will include specific information on COVID-19 prevention, such as the use of personal protective equipment, like masks and gloves for hosts or their cleaners, as well as disinfectants that are approved by regulatory authorities. The protocol will be available to all franchisees, and we encourage them to commit to and adopt these enhanced cleaning practices. Listings enrolled in the PMI Purify Cleaning Protocol will be available for stays immediately after the enhanced cleaning is performed.

Question 4

4. Communication & Reporting: How do you communicate with homeowners and what types of reports do you provide? Who will I be working with on your team? Will I have a dedicated representative or a team approach?

Accepted Answer

Each homeowner has a dedicated manager that will oversee all the aspects of your account and elaborate a strategy to reach your goals. We are always available as needed to communicate with our homeowners. We understand that our investors are business partners that align their goals with our expertise in the short term rental market.

Question 5

5. Financial Management: Please discuss how you handle financial management for the properties you manage. Do you follow trust accounting principles?

Accepted Answer

PMI’s dedicated accounting department provides professional bookkeeping and accounting for each property and property manager using PMI Clearwater’s financial practices.Management fees, booking fees, owner draw, and taxes are all included services.Property owners are kept updated on all financial activity in the form of accessible statements that make it easy to see how your property is performing.We keep all deposits in trust accounts.

Question 6

6. Technology: What kind of technology do you employ and how does this technology provide benefits to both homeowners and guests?

Accepted Answer

PMI Clearwater is not a technology company, but we are managers that work with the best technology partners in the business. The PMI network is powered by Booking Automation software, and our dynamic pricing is fueled by the high-powered algorithm at Rented.com.Noise detection and party prevention are brought to you by MinutInsurance, including damage protection by WaivoWe also work with many more partners for guest experience app, a full smart home suite, thermostats, security, and moreOur guests are thoroughly screened through our guest appPMI Clearwater’s state-of-the-art marketing network puts all available services at your fingertips within a single hub of API and two-way synchronizations. Using this centralized engine, we can quickly and effectively coordinate bookings, respond to inquiries, manage check-ins, and oversee cleaning, inspections, property maintenance, and more. This gives our team more time to focus on important things like preventative maintenance, guest needs, and local advice.

Question 7

7. Differentiators: What unique aspects set your company apart from other property management companies, especially in terms of advantages to homeowners?

Accepted Answer

2023-10-09     This cute house has the best location!! The beds were comfy. It was spacious and perfect with three bedrooms for my family. We will be back.Christine T. View Review2023-10-07     Very easy getting the keys and very easy finding this place. Looking forward to going back one day. Thanks again for the great hospitality.Annette M. View Review2023-10-06     Wonderful management company!Kaitlyn A. View Review2023-10-06     Caio and his team are true professionals that care deeply about the service they provide.Barbra M. View Review2023-10-02     Kind, honest, and professional! Solid company to work with and makes the process so easy and enjoyable!Keeli O. View Review

Question 8

8. Guest Damage: What is your approach to managing damages caused by guests? Do you require a security deposit or offer damage insurance? If you opt for insurance, how do you establish the coverage details?

Accepted Answer

We offer security deposit waiver with our $3,000 damage protection program. This program extends protection from AirBNB, VRBO and other channels and prevents us from engaging with guests in situations that can be covered in these amounts, avoiding retaliatory reviews that could compromise your listing.

Question 9

9. Revenue Management: Please explain your strategy for revenue management? How do you determine pricing to optimize earnings? Do you utilize dynamic pricing software, manage rates manually, or employ a combination of both methods?

Accepted Answer

We use platforms to project revenue and based on your property unique amenities and location we work with a dynamic pricing platform that aggregate last minute and early booking strategies, minimum days and high rates in high demand periods, increasing your average night rates. We also weekly review this strategies and work things to improve our results.

Question 10

10. Community Involvement and Reputation: Are you involved in the local community and do you support local initiatives?

Accepted Answer

PMI Clearwater is involved in the local community, being part of the Pinellas Realtor Organization, BNI, Chamber of Commerce, Rotary Club, Tampa Real Estate Investment Association and Visit St. Pete Clearwater.

PMI Clearwater

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