1. Commission & Costs: Please explain your commission structure and any additional costs a homeowner might incur.

We fully manage your property, for a low 20% commission fee.

2. Marketing: Please detail the strategies you utilize to market properties to guests.

Powerful MarketingWe are a marketing machine! We literally do everything we can to market your property to guests and drive occupancy.Casiola promotes your vacation home on the world’s biggest booking sites.We put your vacation home in front of over 500,000 travel agents.Guest Reviews are one of our top priorities—we make sure your guests leave as many five-star reviews as possible.Experience has taught us the secret sauce to advertising your property online and on social media.Strategic Partnerships with most popular attractions, affiliates and reputable destination marketing groups.Our professional, eye-catching photos showcase your home’s amenities and high value.We are an Airbnb Superhost since 2014, a Booking.com Preferred Partner and a HomeAway Premier Host.We were proud to be chosen as one of the exclusive launch partners for Homes & Villas by Marriott Bonvoy, Hopper, and American Express Select Homes + Retreats in the US.

3. Cleaning & Maintenance: Please outline your property management services, including but not limited to cleaning, inspections and maintenance.

5-Star in-house property care, maintenance & linen programWe know guests only want to stay in a perfectly clean home. That’s why we built an in-house team of professionally trained housekeepers who make sure that your home is looking its absolute best. We take cleanliness seriously, so your guests respond with excellent reviews.After our housekeeping crew works their magic, we double check that everything is perfect for your next guests. We make sure your home meets our standards for cleanliness and make sure that everything is in good working order for your next guests' arrival.

4. Communication & Reporting: How do you communicate with homeowners and what types of reports do you provide? Who will I be working with on your team? Will I have a dedicated representative or a team approach?

myCasiola: Everything that’s going on in your vacation home in real-time!Know what’s happening in your vacation home at any time, check on guest bookings or add your own. Manage all your important documents, from financial statements to bills, in one, easy-to-access webapp. With myCasiola you’ll know what your guests are saying with immediate access to every unbiased review.Check www.mycasiola.com for more info.

5. Financial Management: Please discuss how you handle financial management for the properties you manage. Do you follow trust accounting principles?

Clarity and Transparency — no searching for the information you need. Everything you need to know about your investment in one place!Keeping an eye on your investments is the key to good returns. That’s why Casiola created helpful reporting tools that put all your property’s financial information in one place, easily accessible at any time and fully trust compliant.Monthly StatementsMonthly owner statements are issued by the 10th of each month, providing a comprehensive overview of your reservations and rental amounts. These statements also include a detailed breakdown of our commission and a summary of all expenses paid on your behalf. Your balance is seamlessly deposited directly into your U.S. bank account. Conveniently access all your owner statements through myCasiola.Tax DocumentsWe help you prepare for tax season whether you utilize our network of CPA’s or choose your own. Each January, you’ll receive the following tax documents: 1099 (U.S. owners) or 1042-S (non-U.S. owners) and a Year End Statement with an overview of your income and deductible expenses.Accounts PayableCasiola processes all your bills and pays them on time. You don’t have to worry about any up-charges—what you see is what you pay! We manage the following payments: utilities, sales and use tax, tourist development tax, licenses and permits, and all other vendor payments. You can view these bills at any time via myCasiola.

6. Technology: What kind of technology do you employ and how does this technology provide benefits to both homeowners and guests?

Casiola leverages a cutting-edge technological ecosystem that blends best-in-class software with our proprietary in-house developed intelligence layer.This strategic combination not only ensures a dynamic and efficient operational framework but also positions us to innovate swiftly, offering advantages that resonate with both homeowners and guests. Our commitment to adopting top-tier technologies allows us to enhance the overall guest experience, streamline property management processes, and provide real-time insights for homeowners. This approach not only fosters operational excellence but also enables us to stay at the forefront of industry advancements, delivering unparalleled benefits to both our homeowners and valued guests.

7. Differentiators: What unique aspects set your company apart from other property management companies, especially in terms of advantages to homeowners?

Why choose Casiola?Free setupCancel anytime100% TransparencyNo linen feesNo vendor markupsNo management feeLow 20% commission fee

8. Guest Damage: What is your approach to managing damages caused by guests? Do you require a security deposit or offer damage insurance? If you opt for insurance, how do you establish the coverage details?

Casiola Owner Peace of Mind GuaranteeAt Casiola, we prioritize the peace of mind and security of our property owners. To address potential damages caused by guests, we have implemented a comprehensive Peace of Mind Guarantee. This guarantee ensures that each property owner is covered for both intentional and accidental damages caused by guests, providing coverage of up to $5,000 per reservation.

9. Revenue Management: Please explain your strategy for revenue management? How do you determine pricing to optimize earnings? Do you utilize dynamic pricing software, manage rates manually, or employ a combination of both methods?

Maximize your incomePrice your home right, every night.The best price for your home is always changing: if your price is too high, your potential guests will move on to the next listing, and you’ll lose bookings. If your price is too low, you miss out on revenue. We closely monitor changes in the market so that your home is priced right, every night.How does it work?We do our homework to earn you more money! To create the perfect price for your home, we collect tons of data and market research:The rates and availability of the nearest 200+ comparable rental homesThe current trends on the world’s best booking sites (Airbnb, VRBO, Booking.com, etc.)Important factors like local events, conventions, concerts, seasons, weather, days of the week, length of stay, number of booked flights to airports, and more!Then, we crunch the numbers using our powerful algorithms and software to determine the ideal price of your rental each night.Your own unique pricing strategyYour vacation home is unique. Your rate should reflect that.Did you just redecorate? Is your view spectacular? Does your property offer a game room, outdoor grill, ping-pong table or home theater? If your home has special features, you can (and should!) earn more revenue. That is why we manage the rates of each home individually.We create a unique revenue profile for your property and calculate the rate for your home to earn you every last dollar you deserve.

10. Community Involvement and Reputation: Are you involved in the local community and do you support local initiatives?

Casiola LoveCasiola is deeply committed to actively engaging and contributing to the local communities it serves. By holding positions on various community boards and industry associations such as VRMA (Nationwide), FAVR (Florida), CFVRP (Central Florida), VRPA (Aruba), FPVRC Pac (Florida), Experience Kissimmee, and Visit Orlando, among others, Casiola strives to be a positive force for growth and collaboration. Beyond organizational involvement, Casiola takes pride in its philanthropic endeavors, frequently organizing donation drives, training sessions, language classes, and other initiatives aimed at uplifting and supporting the local community.

Casiola vacation homes

VERIFIED

Headquarters Orlando, Florida, 32821

Founded In 2014

Number of Full Time Employees 80

Owner 4.8 (15)

4.6 (17211)

4.3 (5621)

4.4 (906)

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Overview
Reviews (15)

We create everlasting memories through EXTRA ordinary hospitality! Casiola is an award winning vacation rental management company where your vacation rental is in safe hands while you earn effortless income . We handle everything from caring for your property and securing your bookings to ensure a perfect stay for your guests! Casiola offers full service property management, including powerful marketing , sophisticated revenue management to maximize your income, excellent 24/7 guest support , 5-star property care with in-house maintenance and housekeeping and a worry free crisp linen program .

What We Offer

Trust Accounting

Property Inspections

Revenue Management/Dynamic Pricing

Local Ownership

Guest Screening/ID Verification

Guest Damage Insurance/Security Deposit Insurance Program

Local Support 24/7

Tax Compliance and Remittance

Commercial Laundry

In-house Cleaning

Keyless Entry Provided

SmartHome

No Startup Fees

Unlimited Owner Use

Property Manager Supplied Metrics

373

Properties

$189

Average annual daily rate

Property By Type

Homes

54%
Condos

46%

Property By Bedrooms

6+ Bedrooms

21%
5 Bedrooms

17%
4 Bedrooms

13%
3 Bedrooms

37%
2 Bedrooms

11%
1 Bedroom

1%

Please note that these metrics have been supplied directly by the vacation rental manager and have not been independently verified by Comparent or any other third-party entity. While we strive to present the most accurate and reliable information, Comparent disclaims any responsibility for the accuracy of these metrics.

Airbnb Metrics

135

Properties

$310

Average daily rate

48%

Average occupancy

Property By Type

Homes

32%
Condos

40%
Other*

28%

Property By Bedrooms

6+ Bedrooms

20%
5 Bedrooms

20%
4 Bedrooms

11%
3 Bedrooms

40%
2 Bedrooms

9%

VRBO Metrics

257

Properties

$238

Average daily rate

44%

Average occupancy

Property By Type

Homes

33%
Condos

36%
Other*

31%

Property By Bedrooms

6+ Bedrooms

22%
5 Bedrooms

20%
4 Bedrooms

10%
3 Bedrooms

37%
2 Bedrooms

10%
1 Bedroom

1%

The metrics and data displayed above are sourced from publicly available information. While Comparent strives to ensure that this information is reliable, please note that the data is not guaranteed for accuracy and should be independently verified. We disclaim any liability for any inaccuracies or omissions in these metrics.

Financial

Maintenance

Responsiveness

Service Rating

Submitted by G on 06/21/2024

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