1. Commission & Costs: Please explain your commission structure and any additional costs a homeowner might incur.

We charge a flat 20% of the nightly rate (no commission charged on cleaning fees) and do not have any other fees that we charge our owners. We also do not nickel and dime for tasks such as changing light bulbs, air filters, batteries, etc. Our commission covers our full services and allow our owners to be passive.

2. Marketing: Please detail the strategies you utilize to market properties to guests.

We list on all major booking platforms, social media pages, and have a direct booking site option as well. We specialize in Airbnb and are highly rated on that platform.

3. Cleaning & Maintenance: Please outline your property management services, including but not limited to cleaning, inspections and maintenance.

We partner with industry leading cleaners and maintenance professionals in the area to ensure we are able to provide owners the highest quality of service. Cleanliness is a critical factor to our success and we ensure each property meets our high standards by sending inspectors prior to guest stays.

4. Communication & Reporting: How do you communicate with homeowners and what types of reports do you provide? Who will I be working with on your team? Will I have a dedicated representative or a team approach?

All property owners will have access to an owner's portal for transparency into reservations and calendar access. All owners will have direct access to the company owner (cell phone) and they are welcome to call or email anytime to discuss their property.

5. Financial Management: Please discuss how you handle financial management for the properties you manage. Do you follow trust accounting principles?

We have a certified CPA who specializes in trust and short term rental accounting handle our accounting. All owners are paid via direct deposit monthly and are provided with an owner statement via an owner's portal and email.

6. Technology: What kind of technology do you employ and how does this technology provide benefits to both homeowners and guests?

We were built from the ground up with the changes in the vacation rental industry in mind. We leverage industry leading technology for management software, dynamic pricing, guest messaging, smart locks, and much more.

7. Differentiators: What unique aspects set your company apart from other property management companies, especially in terms of advantages to homeowners?

Personalized focus on all guests and properties is what sets us apart. We are a top rated professional Airbnb hosts for good reason, because we dedicate the personal time and energy required to ensure we are giving all guests a 5 star experience. We firmly believe in quality over quantity and are looking for owners who take pride in their property.

8. Guest Damage: What is your approach to managing damages caused by guests? Do you require a security deposit or offer damage insurance? If you opt for insurance, how do you establish the coverage details?

We have partnered with a damage insurance company that offers $3,000 up to $20,000 worth of coverage for each reservation. This is covered by a small, non-refundable fee charged to the guest at the time of booking. Any damages will be covered by the management company and we will ensure your property is restored back to the condition it was found.

9. Revenue Management: Please explain your strategy for revenue management? How do you determine pricing to optimize earnings? Do you utilize dynamic pricing software, manage rates manually, or employ a combination of both methods?

We use a dynamic pricing software that adjusts for supply and demand in the area. Being local, we are also able to adjust pricing manually for any specific events such as bike week, country music fest, etc.

10. Community Involvement and Reputation: Are you involved in the local community and do you support local initiatives?

We are a member of the Myrtle Beach Chamber of Commerce and always like to support local businesses in our community.

Myrtle Beach Destinations

What We Offer

Trust Accounting

Property Inspections

Revenue Management/Dynamic Pricing

Local Ownership

Guest Screening/ID Verification

Guest Damage Insurance/Security Deposit Insurance Program

Local Support 24/7

Tax Compliance and Remittance

Commercial Laundry

In-house Cleaning

Keyless Entry Provided

SmartHome

No Startup Fees

Unlimited Owner Use

Property Manager Supplied Metrics

100

Properties

$150-500 depending on unit type

Average annual daily rate

Property By Type

Homes

5%
Condos

95%

Property By Bedrooms

6+ Bedrooms

2%
4 Bedrooms

1%
3 Bedrooms

19%
2 Bedrooms

67%
1 Bedroom

11%

Please note that these metrics have been supplied directly by the vacation rental manager and have not been independently verified by Comparent or any other third-party entity. While we strive to present the most accurate and reliable information, Comparent disclaims any responsibility for the accuracy of these metrics.

Submitted by John B on 11/03/2023

Reliable property manager that maximizes revenue and allows me to rent out my condo worry-free

Cleanliness

Financial

Maintenance

Responsiveness

Service Rating

Submitted by Karen C on 11/01/2023

Management Excellence

Cleanliness

Financial

Maintenance

Responsiveness

Service Rating

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