Question 1

1. Commission & Costs: Please explain your commission structure and any additional costs a homeowner might incur.

Accepted Answer

Our commission rates are:10% - Long Term Rentals (12+ Months)20% - Seasonal Rentals (6-12 Months)30% - Short Term Rentals (Less than 6 Months)The management commission covers a range of services to maximize the property's rental potential and ensure a smooth and hassle-free experience for both owners and guests. Here are the key aspects covered:MARKETING: Teton Homestead takes care of the property's marketing efforts across various channels. This includes optimizing property listings to attract potential guests, creating engaging descriptions, and selecting high-quality photos that showcase the property's unique features.DYNAMIC PRICING: The management group utilizes a dynamic pricing platform to monitor market trends and adjust rental rates accordingly. This ensures that the property is priced competitively to maximize occupancy and rental income.GUEST COMMUNICATION: Teton Homestead handles all guest communication, from initial inquiries and booking confirmations to answering questions and providing pre-arrival information. They strive to maintain prompt and professional communication throughout the rental process.24/7 ON-CALL AVAILABILITY: The management group offers round-the-clock availability for both owners and guests. This means that they can be reached at any time to address emergencies, handle guest inquiries, or assist with any issues that may arise during the stay.TRUST ACCOUNTING: Teton Homestead manages the financial aspects of the vacation home rental, including trust accounting. They handle the collection of rental payments, security deposits, and any additional fees, ensuring that all transactions are handled securely and transparently.MONTHLY STATEMENTS: Owners receive detailed monthly statements outlining the rental income earned and any associated expenses. This provides a clear overview of the property's financial performance and helps owners track their investment.ANNUAL TAX DOCUMENTATION: Teton Homestead provides the necessary documentation and information required for tax purposes. This can include a summary of rental income, expense reports, and other relevant financial details to facilitate the owner's tax preparation process.TETON HOMESTEAD OTHER EXPENSESSTAGING & ONBOARDING: This fee covers the initial setup of the vacation home, including arranging furniture, decor, and amenities to make it appealing to guests. Please note that we do not charge for photography or listing creation. Those are marketing expenses covered by Teton Homestead.REPAIRS & MAINTENANCE: Homeowners are responsible for any necessary repairs or maintenance to keep the vacation home in good condition. This includes fixing appliances, plumbing, electrical issues, and general wear and tear.SPRING & FALL DEEP CLEANING: Regular deep cleaning is essential to ensure the vacation home is clean and ready for guests. Teton Homestead will charge at our regular housekeeping hourly rate for thorough cleaning services during the spring and fall seasons.ANNUAL PROFESSIONAL WINDOW CLEANING: To maintain a clean and well-presented appearance, annual professional window cleaning may be required. This service ensures that windows are spotless and enhances the overall guest experience.ANNUAL PROFESSIONAL CARPET CLEANING: Similarly, annual professional carpet cleaning helps keep the carpets fresh, free from stains, and in good condition. This service helps maintain the cleanliness and longevity of the carpets.YARD MAINTENANCE: Keeping the yard well-maintained is crucial for the overall curb appeal of the vacation home. Yard maintenance fees cover tasks such as mowing, trimming, weeding, and general landscaping.SNOW PLOWING: Snow plowing services will be necessary to clear driveways and pathways. Teton Homestead can help acquire a snow plow vendor, yet the homeowner is responsible for the costs of snow plowing.SNOW REMOVAL: In addition to snow plowing, snow removal services may be required to clear snow from walkways, decks, and other areas around the vacation home. This ensures the safety and accessibility of the property for guests. Teton Homestead will charge our maintenance hourly rate for this service as needed.FIREWOOD: If the vacation home has a fireplace or wood-burning stove, the homeowner is required to provide firewood for guests. Teton Homestead can arrange the delivery and stacking of the wood each season as needed. The cost of firewood is the responsibility of the homeowner.UTILITIES & INTERNET: Homeowners are responsible for any necessary repairs or maintenance to keep the vacation home in good condition. This includes fixing appliances, plumbing, electrical issues, and general wear and tear.TV STREAMING & CABLE: If the vacation home provides TV streaming services or cable TV, the homeowner may need to cover the associated costs. This fee ensures guests have access to entertainment options during their stay.INSURANCE: Homeowners are typically required to maintain adequate insurance coverage for their vacation home. This includes property insurance to protect against damages and liability insurance to cover any potential accidents or injuries that may occur on the premises.HOT TUB CLEANING/SERVICE: If the vacation home has a hot tub, regular cleaning and servicing are necessary to maintain water quality and ensure the hot tub is safe and functional. Hot tub cleaning and service fees are typically the responsibility of the homeowner, yet our Hot Tub Program pushes most of the cost to the guest.

Question 2

2. Marketing: Please detail the strategies you utilize to market properties to guests.

Accepted Answer

As a homeowner with Teton Homestead's vacation rental property, your listing is promoted across various channels to maximize its visibility and reach a wider audience. Here is an overview of wherevyour property is listed:TETON HOMESTEAD WEBSITE: Your vacation rental property is prominently featured on the Teton Homestead website, which serves as our primary platform for showcasing properties and attracting potential guests.AIRBNB: We list your property on Airbnb, one of the leading vacation rental platforms globally, with a large user base and extensive search capabilities.VRBO: Your property is listed on VRBO (Vacation Rentals By Owner), which is another popular platform that focuses on connecting homeowners directly with guests seeking vacation rentals.EXPEDIA: Your listing can be found on Expedia, a well-known online travel agency that provides a wide range of travel-related services, including vacation rentals.TRAVELOCITY: Travelocity is another prominent online travel agency where your vacation rental property is listed, allowing travelers to search and book their accommodations.GOOGLE VACATION HOMES: Your property is included in Google Vacation Homes, a dedicated platform within Google's search results that showcases vacation rental options.TRIPADVISOR: Known for its comprehensive travel information and user reviews, TripAdvisor features your vacation rental property, providing potential guests with valuable insights and the ability to book directly.WHIMSTAY: Your property is listed on Whimstay, a platform specializing in last-minute bookings for vacation rentals, attracting spontaneous travelers seeking unique accommodations. BLUEPILLOW: Your property is listed on Bluepillow, a niche website dedicated to vacation rentals. Bluepillow caters to travelers who prefer personalized and unique accommodation options.CHEAPTICKETS: We have partnered with CheapTickets, a popular online travel agency, to list your property and reach a broader audience of budget-conscious travelers.ORBITZ: Your vacation rental property is included in Orbitz's inventory, allowing users to search and book accommodations through their platform.TRIVAGO: Trivago, known for comparing hotel prices, also features vacation rentals. Your property is listed on Trivago, increasing its visibility to travelers using their platform.KAYAK: KAYAK, a popular travel search engine, displays vacation rental options. Your property can be found on KAYAK, expanding its exposure to travelers using their site.HOMETOGO: HomeToGo is a meta-search engine that aggregates vacation rental listings from various platforms. Your property is included in HomeToGo's search results, broadening its visibility.We actively explore opportunities to expand into new channels and platforms to ensure maximum exposure for your vacation rental property. By continuously seeking partnerships with emerging platforms and niche websites specializing in vacation rentals, we aim to reach new audiences and drive bookings.However, it's important to note that while Teton Homestead works closely with these marketing partners to optimize the visibility of your property, we cannot guarantee specific rankings or performance within the search results of each platform. Various factors, including search algorithms and guest preferences, may influence the visibility and performance of your listing. Nonetheless, our focus remains on maximizing exposure across multiple channels to attract potential guests and generate bookings for your vacation rental property.

Question 3

3. Cleaning & Maintenance: Please outline your property management services, including but not limited to cleaning, inspections and maintenance.

Accepted Answer

Teton Homestead provides comprehensive property management services.  From staging a home for success, to full tax reporting.  We have a full property management team that will not just market and service the home for guests.  We have an in-house cleaning team, and a full maintenance team to handle most repair needs.  We can also coordinate larger projects with outsid vendors to ensure you have someone local watching over your project.

Question 4

4. Communication & Reporting: How do you communicate with homeowners and what types of reports do you provide? Who will I be working with on your team? Will I have a dedicated representative or a team approach?

Accepted Answer

We provide full transparency in our communication.  It starts with an owner portal that allows you to see all reservations, open work orders, full financial reporting and more.

Question 5

5. Financial Management: Please discuss how you handle financial management for the properties you manage. Do you follow trust accounting principles?

Accepted Answer

We follow trust accounting principles using industry leading software and have two bookkeepers working on our portfolio weekly. We also have a local CPA that we collaborate with regularly.

Question 6

6. Technology: What kind of technology do you employ and how does this technology provide benefits to both homeowners and guests?

Accepted Answer

Question 7

7. Differentiators: What unique aspects set your company apart from other property management companies, especially in terms of advantages to homeowners?

Accepted Answer

Question 8

8. Guest Damage: What is your approach to managing damages caused by guests? Do you require a security deposit or offer damage insurance? If you opt for insurance, how do you establish the coverage details?

Accepted Answer

Question 9

9. Revenue Management: Please explain your strategy for revenue management? How do you determine pricing to optimize earnings? Do you utilize dynamic pricing software, manage rates manually, or employ a combination of both methods?

Accepted Answer

Question 10

10. Community Involvement and Reputation: Are you involved in the local community and do you support local initiatives?

Accepted Answer

Teton Homestead

What We Offer

Property Manager Supplied Metrics

Airbnb Metrics

VRBO Metrics

Contact Manager

Nearby Property Managers

Orcas 24/7

0 miles away

Outpost

25 miles away

Kabino

25 miles away